Privacy Policy

Last updated: 15 January 2026

1. Who we are

For the purposes of the General Data Protection Regulation (EU) 2016/679 ("GDPR") and the Data Protection Act 2018 of Ireland, NezetronixPro acts as the data controller for the personal data described in this policy. You can reach us at [email protected] or at Grafton Street 9, D02 X285 Dublin, Ireland.

2. Personal data we collect

• Identity and contact data, such as your name, email address and telephone number, when you contact us or register for access;
• Account data, such as login identifiers, account settings and verification status;
• Technical data, such as IP address, browser type, device identifiers and log information;
• Usage data, such as pages viewed, features used and approximate time spent on the Services;
• Communications data, such as the content of messages you send to our support team.

We do not intentionally collect special category data. Please do not send us sensitive information that we do not need to provide the Services.

3. How we use your data

We use personal data to create and manage accounts, operate and improve the Services, respond to enquiries, detect and prevent fraud and security incidents, meet our legal and regulatory obligations including anti-money-laundering checks, and send service-related communications. Where you have opted in, we may also send news about product updates.

4. Legal bases for processing

Under Article 6 GDPR, our processing relies on one or more of the following: performance of a contract with you; compliance with legal obligations; our legitimate interests in securing and improving the Services, provided those interests are not overridden by your rights; and your consent where we specifically request it. You may withdraw consent at any time without affecting the lawfulness of earlier processing.

5. Cookies and similar technologies

We use cookies and similar technologies to keep the Services functioning, remember preferences and understand how visitors use the site. Further details, including how to control these technologies, are set out in our cookie information provided on the website.

6. Who we share data with

We do not sell personal data. We may share information with trusted service providers who process data on our behalf, such as hosting, analytics, customer support and identity verification providers, under written contracts that require appropriate safeguards. We may also disclose data where required by law, by a court order or by a competent regulatory authority.

7. International transfers

Some of our service providers may be located outside the European Economic Area. Where we transfer personal data outside the EEA, we ensure an appropriate safeguard is in place, such as an adequacy decision or the Standard Contractual Clauses approved by the European Commission.

8. Retention

We keep personal data only for as long as necessary for the purposes described in this policy. Account records are generally retained for the duration of the relationship and for a further period required by law, after which data is deleted or anonymised.

9. Security

We apply technical and organisational measures appropriate to the risk, including encryption in transit, access controls, logging and staff confidentiality obligations. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Your rights

Subject to certain conditions and exemptions, you have the right to access your personal data, request rectification, request erasure, restrict or object to processing, request data portability, and withdraw consent. To exercise any right, email [email protected]. We will respond within one month, as required by the GDPR.

11. Children

The Services are not directed at persons under 18 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so that we can delete it.

12. Complaints

If you have concerns about how we handle your data, please contact us first. You also have the right to lodge a complaint with the Data Protection Commission in Ireland (dataprotection.ie) or with the supervisory authority in your country of habitual residence.

13. Changes to this policy

We may update this Privacy Policy to reflect changes in law or in our practices. The "last updated" date at the top of this page shows when the latest revision took effect. Material changes will be notified to registered users.